Data Protection and Privacy Policy By idioma ® is in compliance with the Directive EU 2016/680 (GDPR). Last updated: January 3, 2022

idioma s.r.o. protects the data and personal privacy of our website visitors and subscribers. This General Data Protection, Privacy & Cookies Policy (the “Policy”) describes how we collect, use and secure private data from our websites.

idioma, s.r.o. operates https://www.idioma.com, https://www.idiomaservice.com, https://runcrosscheck.com/ (the “Sites”) and subdomains connected to the Sites, and it operates the Services connected to the Sites. This document informs you of our policies regarding the collection, use and disclosure of Personal Data we receive from the Sites’ visitors, Newsletter and Account subscribers, as well as the protection measures and rights of the users and Account subscribers to the disclosed Personal Data.

1. Data of idioma’s website visitors

Sites related:

• idioma.com
• idiomaservices.com
• runcrosscheck.com

Types of data we collect and use

Like many site operators, we collect information that your browser sends whenever you visit our Sites (“Log Data”).

This Log Data may include information such as:

• your computer’s Internet Protocol (“IP”) address,
• the browser type and browser version,
• the pages of our Sites that you visit,
• the time and date of your visit,
• the time spent on those pages and other statistics.

We collect most of this data through Cookies. To learn more about Cookies and the idioma Cookie Policy, click here.

Purpose of the data use

We use the above mentioned data to improve the Sites’ performance and traffic and to finetune the experience for each user of our Sites and Services. In addition, we may use third party services such as Google Analytics or Google AdWords that collect, monitor and analyze this data.

Security of the data

idioma never publicly discloses obtained Personal Data and the data is transmitted and stored in secured ways. The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Rights to the disclosed data

You have the right not to disclose this type of data by not giving consent to the data collection via Cookies. If you wish to remove the Cookies you already approved, please click here.

2. Data of idioma Newsletter subscribers

Types of data we collect and use

In order to send you the Newsletter, we need to collect and store your:

• E-mail address
• Name identifier associated to this e-mail address

Purpose of the data use

We use this data to

• send you the Newsletter updates to the provided e-mail address,
• send you occasional technical updates and notifications,
• send you occasional promotional offers based on marketing profiling.

Security of the data

idioma never publicly discloses obtained Personal Data and the data is transmitted and stored in secured ways.

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Rights to the disclosed data

You can express the opt-in consent with idioma using this Personal Data for respective purposes by ticking the consent checkboxes under the Newsletter subscription form.

To remove your name and e-mail address from our databases, please click the “Unsubscribe” link within the e-mails we sent you, or write to us via removeme@idioma.com

3. Service users data – Data of users who order without subscription

Types of data we collect and use

In order to send you the price and delivery time estimate from our online ordering platform at translation.idioma.com, as well as to register your order without an account subscription, we need to collect and store your:

• E-mail address
• Name identifier associated to this e-mail address
• Country of origin (optional)

Purpose of the data use

We use this data to

• send you the estimate/order/payment confirmations to the provided e-mail address,
• send you occasional technical updates and notifications,
• send you occasional promotional offers based on marketing profiling.

Security of the data

idioma never publicly discloses obtained Personal Data and the data is transmitted and stored in secured ways.

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Rights to the disclosed data

You can express the opt-in consent with idioma using this Personal Data for respective purposes through ticking the consent checkboxes under the subscription form upon ordering.

To remove your name and e-mail address from our databases, please write to us via removeme@idioma.com

4. Service users data – Data of idioma WORLD Client Account subscribers

Types of data we collect and use

The idioma WORLD Account is a gateway to the idioma Services for our clients. Subscribers to this account can generate translation estimates and place orders, receive an overview of their project history and fully manage their Personal Data as well as the privacy of it.

For this, we collect and store your:

• First name and surname,
• E-mail,
• Phone number,
• Postal address,
• VAT and other invoicing-related data.

Purpose of the data use

We use this data primarily to bring you the ultimate customized client experience. Therefore we may use it for:

• Technical updates and notifications,
• Administration and invoicing,
• Marketing purposes (storing and analyzing the data for CRM purposes of idioma, client segmentation and profiling, sending newsletters, interesting tailored offers and information).

Security of the data

idioma never publicly discloses obtained Personal Data and the data is transmitted and stored in secured ways.

Your account is protected by a password that you can change and manage in the Account administration.

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Rights to the disclosed data

You can express the opt-in consent with idioma using this Personal Data for respective purposes by ticking the consent checkboxes under the subscription form upon activating an account subscription.

To revise, edit or retract your consent for respective Personal Data usage purposes, please go to the My Privacy section in your Account.

To remove all your Personal Data from our databases, please go to the My Privacy section in your Account, where you can easily request to delete the data.

5. idioma Translation Suppliers

Types of data we collect and use

Every Translation Supplier of idioma needs to have a Supplier account registered in order to accept projects and manage the business relationship with idioma. Therefore we need to store data such as:

• First name and surname,
• E-mail,
• Phone number,
• Postal address,
• Invoicing details,
• Profile picture (optional),
• Qualification details,
• CV

Purpose of the data use

We use this data solely to manage the business relationship with our Translation Suppliers for:

• Administration and invoicing,
• Technical updates and notifications,
• Qualification profiling,
• Optional promotional purposes: In case you provided us with your photograph, and to promote your work, we could use it in the “We are idioma” section of our website, or in other promotional material, such as brochures, websites, etc.

Provision of a photo is absolutely voluntary, and you can delete the picture from your profile any time.

Security of the data

idioma never publicly discloses obtained Personal Data and the data is transmitted and stored in secured ways.

Your account is protected by a password that you can change and manage in the Account administration.

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Rights to the disclosed data

You can express the opt-in consent with idioma using this Personal Data for respective purposes by ticking the consent checkboxes under the subscription form upon activating an account subscription.

To revise, edit or retract your consent for respective Personal Data usage purposes, please go to the My Privacy section in your Account.

To remove all your Personal Data from our databases, please go to the My Privacy section in your Account, where you can easily request to delete the data.

Changes to this General Data Protection And Privacy Policy By idioma ®

This Policy is effective as of January 3rd, 2022 and will remain in effect except with respect to any future changes in its provisions, which will come into effect immediately after being posted on this page.

We reserve the right to update our Policy in accordance with appropriate legal requirements at any time.

If we make any material changes to Data Protection And Privacy Policy By idioma ®, we will notify you either through the e-mail address you have provided us with, or by placing a prominent notice on our Sites.

If you have any questions about Data Protection And Privacy Policy By idioma ®, please contact us.